Terms of Service

Last Updated: 30 June 2026

These Terms of Service explain the conditions under which Majestic Cleaning Services provides its cleaning services. By booking a service with us or using our website, you agree to these terms.

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Our Services

We provide a range of residential, commercial and specialist cleaning services. Every job is carried out professionally, with care and attention to detail to achieve the highest possible standard.

While we always strive for excellent results, some stains, marks or signs of wear may be permanent and cannot always be completely removed through cleaning.

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Bookings

Bookings can be made by phone, email or through our website. Once your booking has been confirmed, we will arrange a suitable date and time for your appointment.

Please ensure we have safe and reasonable access to the property at the agreed time. Delays caused by restricted access may affect the scheduled service.

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Pricing

Our quotations are based on the information provided during your enquiry. If the property's condition, size or requirements differ significantly from those originally described, we may need to revise the quotation before work begins.

Additional cleaning services requested during the appointment may incur extra charges.

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Payments

Payment is due as agreed during the booking process. We accept the payment methods communicated at the time of quotation or booking.

Late payments may be subject to additional charges where applicable.

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Cancellations & Rescheduling

If you need to cancel or rearrange your appointment, please let us know as early as possible.

We reserve the right to charge a cancellation fee where appointments are cancelled at very short notice or where our team cannot gain access to the property at the agreed time.

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Customer Responsibilities

To help us provide the best possible service, customers should:

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Our Responsibility

We carry out every service with reasonable care and professionalism. If you are not satisfied with any aspect of the service provided, please contact us within 24 hours so we can review the matter and, where appropriate, arrange a suitable resolution.

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Liability

We are not responsible for damage resulting from pre-existing faults, normal wear and tear, poor installation, defective materials or unsuitable surfaces.

Our liability is limited to the value of the cleaning service provided, except where otherwise required by law.

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Website Use

The information on this website is provided for general information only. Although we aim to keep everything accurate and up to date, we cannot guarantee that all content will always be complete or free from errors.

You may not copy, reproduce or distribute any content from this website without our prior written permission.

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Privacy

Your personal information is handled in accordance with our Privacy Policy, which explains how we collect, use and protect your data.

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Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services or legal requirements. Any updates will be published on this page together with the latest revision date.

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